On Call
Last updated
Last updated
We understand that errors are a normal part of software engineering. However, we must be mindful of the number of errors we can afford to make. Itβs important that we never blame anyone personally but instead focus on the code and the system.
π If you receive an on-call notification, please acknowledge your presence by writing a message in the #on-call channel. This will help us ensure that we have the right person on call and can quickly resolve any issues.
π¨ If youβre unsure how to handle a particular issue, escalate it to the relevant team member for further guidance.
π€ We appreciate your help and commitment to keeping our systems running smoothly, even during off-hours. Remember, with great power comes great responsibility.
Please open a ticket to track the incident and collaborate with the team to identify actionable items to prevent similar issues from happening in the future.
Here are the steps to follow when something goes wrong:
Login Into Worker Machine
Navigate to docker compose file
Make sure it's up & running
You can view the logs
Log in to the DevOps machine using SSH.
Edit the k8s/ap-prod.yml
file.
Apply the changes using the following command:
Log in to the DevOps machine using SSH and port forward 1234.
Navigate to the queue
directory.
Start the node app.js
application.
Visit localhost:4000
and check the queues.